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Technical Support

Most online students needing technical support will be looking for answers to questions about Blackboard, the course-management software used for most online learning at Boise State. Technical support for Blackboard is available in a variety of forms, including telephone support, e-mail, and online documentation.

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Before contacting Blackboard Assistance, please see if the answer to your question can be found in the FAQ (Frequently Asked Questions about Blackboard). Other online Blackboard resources include Instructions for Using Blackboard at BSU and the Blackboard Student Manual.

You might also find the solution to your problem by following the links below.

On-Campus Support Services
This page contains descriptions of various student services of particular interest to online students at Boise State University. A comprehensive list of student services is available at the Boise State web site.

Computing Services maintains a number of web pages containing information about the university's computer network, computer labs, e-mail systems, and related resources. Also available are links to university policies on computer use and system status reports.

With Bronco Web, you can use your Student ID and a designated password to access your grades, register for classes, and view your schedule for current, upcoming, and past semesters.